Agent-Based Systems in the Business Context
Papers from the AAAI Workshop
Brian Drabble and Peter Jarvis Cochairs
Technical Report WS-99-02
90 pp., $30.00
ISBN 978-1-57735-086-6
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This workshop brought together key researchers in the areas of AI agents, planning, and scheduling with those in work-flow management. The aim was to start a dialogue between these groups on how AI techniques could support real-world business processes. Workflow management systems are integrated software tools for supporting the modeling, analysis, and enactment of business processes. The market for work-flow management software grew from around $100 million in 1991 to $2.5 billion in 1996. From a research perspective, DARPA has identified workflow as one of its key "must have" technologies and is investing heavily in developing the next-generation workflow systems for the military. These papers explored how the AI community could be leveraged to realize a vision for dynamic process management, at both the modeling and technological levels. Topics included reactive control, planning, planning and reactive control architectures, scheduling, knowledge acquisition, and distributed AI.